The holiday season brings tons of opportunities for retailers to thrive, but it also opens the door to increased cyber risks. With so many people shopping and transactions spiking, cybercriminals see this period as a perfect chance to strike. From sneaky phishing attempts to full-blown ransomware attacks, your business could be at risk. But don’t worry, here’s a breakdown of some common holiday cyberthreats and how to steer clear of them.
The danger of ransomware
Ransomware is a major headache, especially when your store is bustling with holiday shoppers. These attacks involve hackers locking down critical files and demanding payment in exchange for restored access. If affected, your business could face lost sales, stolen data, and reputational damage.
One way to defend against ransomware is to regularly back up your key data and store them offline. This ensures your files are safe even if hackers infiltrate your system. It’s also smart to keep your software up to date, and train your team to identify suspicious emails, as many ransomware attacks sneak in through shady links or attachments in emails from unknown sources.
Phishing tactics to watch out for
Phishing scams spike during the holidays. Cybercriminals might pose as popular brands, sending fake emails or messages to trick employees into revealing passwords or customers into sharing their payment info. These scams could lead to stolen data or unauthorized transactions, jeopardizing your business operations during the busiest season of the year.
Combat phishing by educating employees and customers about red flags such as fake login pages or emails that evoke a sense of urgency. Advanced spam filters can catch many of these scams before they even reach inboxes. Enabling multifactor authentication on accounts is another way to keep phishers at bay.
Securing your point-of-sale (POS) systems
POS malware is a sneaky tactic that lets cybercriminals steal payment information during checkout. It’s a serious issue that not only hurts your bottom line but also damages customer trust.
To keep your POS systems safe, ensure they’re updated and patched with the latest security updates. Using a secure payment system with encryption and tokenization adds extra layers of protection. Additionally, train your staff to look out for skimming devices, which are small gadgets attached to card readers that steal card details.
Defending against bots
Retail websites are often targeted by bots during the holidays. These automated programs can cause all kinds of chaos, from scooping up limited-edition products to overwhelming your system with fake accounts and slowing down operations.
The best way to handle bots is by using tools that identify and filter automated traffic, ensuring real customers have a smooth shopping experience. Setting limits on purchases of popular items and keeping a close eye on unusual web traffic patterns can also help prevent problems. If you notice a sudden surge in activity from one IP address, for example, it might be a sign of bot activity.
Keeping insider threats in check
Not all cyber risks come from outside your organization. Insider threats, whether intentional or accidental, are a big concern, especially when you bring on temporary staff during the holidays. These can range from an employee stealing customer data to simple mistakes such as leaving a computer unlocked.
The key to addressing this? Start with strong security policies. Limit access to sensitive data and monitor for unusual employee behavior. Training all team members, including temp workers, about security best practices is essential. Doing background checks for new hires can also help you avoid potential issues.
By being proactive and implementing the tips above, you can better protect your retail operations from cyberattacks. If you need expert help, contact us today, and we’ll help you secure your store and give you peace of mind during this busy time of year.